Contact Us
Get in Touch 🐾
We’re here to help! Reach out anytime and we’ll get back to you quickly.
⚡ We reply within 24 hours
📬 Contact Information
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Email
support@pawluxepets.in
Best way to reach us — we reply within 24 hours, Monday to Saturday.
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Response Time
Within 24 hours
We typically respond same day. On weekends, replies go out first thing Monday.
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Order Support
USA Shipping
Tracking, delays, returns — just email us with your order number and we’ll handle it.
💬 Common Questions
Where is my order?
Email us at support@pawluxepets.in with your order number and we’ll track it down right away.
Can I return or exchange a product?
Yes! We have a hassle-free return process. See our Refund Policy or email us directly.
Do you ship to all US states?
We ship across the continental United States. Email us if you have questions about your location.
How long does shipping take?
Standard delivery is 7–14 business days. See our Shipping Policy for full details.